Repair Services

Repairs are sent out for servicing. We use various repair facilities as well as the manufacturers depending on the nature of the repair. Typical repairs take six weeks if parts are readily available.

All warranty repairs require a copy of the receipt (proof of purchase) to be considered for warranty work. $35.00 is charged for shipping, Insurance, and handling at the time of drop off.

$45.00 is charged for non-warranty repairs and will apply to the estimate. Allow 2-3 weeks for an estimate. Payment in full is required before the repair is started.

Don't forget about our rental program. You don't have to do without a camera when an important event comes up.

What to expect when a repair is sent out for service.

Questions & Answers:

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Do you do the repairs in-house?

Unfortunately, the answer is no.

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Where do you send my camera to get repaired?

We use various authorized repair facilities as well as the manufacturers depending on the nature of the repair.

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How long should I expect to be with out my camera?

Typical the entire process takes about six weeks if parts are readily available.

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What if my camera is still under warranty?

All warranty repairs require a copy of the receipt (proof of purchase) to be considered for warranty work. $35.00 is charged for shipping, insurance, and handling at the time of drop off.

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How much does it cost to fix my camera if it is not under warranty?

There is no way to give you an exact amount just by looking at your equipment; it requires an expert diagnostic inspection by a qualified individual. There is a $45.00 deposit for non-warranty repairs due at the time of drop off. It will later be applied to the estimate. Allow 2-3 weeks for an estimate. Payment in full is required before the repair is performed.

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How should I handle a repair if I purchased an Extended Protection Plan?

Just bring it in, we will take care of it for you. No additional fees apply.

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I just need a sensor cleaning, is that consider a repair?

No, not at all, unlike repairs, sensor cleaning are performed in-house. Just allow us up to 3 working days to get it completed. Don't forget about our rental program.

Questions? Need a price quote?
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